Coldplay :: Good Idea – Provide a free album as a thank you to the fans.
Coldplay :: Bad Idea – Failure to test your system. Online album unavailable due to a technical glitch.
It’s a wonderful idea to give a free album every once and a while. However, you need to test the system to make sure that it actually works and does not anger or frustrate the fans. Coldplay announced last Friday that the new live album LeftRightLeftRightLeft would be available for free. You have to provide an email address and then it directs you to a download page. When you click “download” all that happens is that it prompts a request for a “Username” and “Password”. No album available… Just frustration.
Anyone planning on doing something viral remember that you want people to talk about how you did something cool, not how you screwed up. We don’t appreciate incompetence.
{ 1 comment… read it below or add one }
Sometime in the last 12 hours they fixed it.